The role of empowering workers in improving the quality of tourism services - a case study of a sample of travel and tourism offices in the city of Baghdad. Mustansiriyah Journal of Sustainable Tourism Sciences, [S. l.], v. 1, n. 1, p. 74–90, 2025. Disponível em: https://sst.uomustansiriyah.edu.iq/index.php/mjsts/article/view/9. Acesso em: 28 jul. 2026.